When my family faced a devastating house fire that changed everything, we knew we had to rebuild from the ground up. During this “life quake,” I realized my mom had been struggling with her hearing for years – but none of us understood just how much.
As her daughter, I’d watched her withdraw from conversations, answer questions that weren’t asked, and ask us to repeat ourselves until we’d finally say “never mind.” What I didn’t realize was how isolated and lonely this made her feel.
When I reached out to my sorority sister Lindsey and her team at Audiology Always, I knew Mom would be in expert hands. But what happened next exceeded every expectation.
The phone call on Mom’s drive home after getting her first hearing aids will stay with me forever:
“This is unbelievable! She tore a piece of paper in front of me and honey, I could hear it! Oh my goodness, have you ever noticed how loud the turn signal is? I could actually hear your sister call my name from downstairs!”
Before getting her hearing aids, Mom often felt frustrated when we had to repeat ourselves, and embarrassed when she’d unknowingly respond to the wrong question during group conversations. She became increasingly isolated, left out of family discussions, and felt like she was missing out on the life happening around her. But now, a year later, everything has changed.
She’s fully engaged in every conversation, the loneliness has lifted, and she hears everything happening around her with clarity.
She feels confident in group settings and can’t imagine getting dressed in the morning without her hearing aids.
This wasn’t just about hearing — it was about connection, confidence, and quality of life. Lindsey and her entire team didn’t just give my mom her hearing back; they gave our whole family the gift of having her fully present with us again.
Life is short, and we take our senses for granted. When my time comes, there’s only one place I’ll trust with something this important.
Brin’na, Elle & Jill
Two grateful daughters and one hearing mom!
Dr. Lindsey helped me after suffering from tinnitus for 13 years!! In 2011, I was diagnosed as being deaf in one ear; this was confirmed again in 2024. I felt defeated, overwhelmed, and dare I say depressed. After setting an appointment by phone with Audiology Always to discuss my tinnitus, I arrived and was greeted in a professional and friendly manner. Dr. Lindsey provided the most comprehensive hearing exam to date! We discussed options. Options? I'm deaf in one ear, end of story, so I thought... She asked me to try on a hearing aid, and I agreed. My world changed when I heard her voice through the hearing aid for the first time! I could even hear as she walked around me! To my surprise, I actually ordered a hearing aid. Dr Lindsey set up my hearing aid and app on my phone, setting up masking sounds, and showing me how to adjust the hearing aid as needed. One year later, I have my life back. My health has improved, less medicines are needed, and I'm enjoying life again. RUN don't walk to this establishment for ANY, and all, audiology concerns.
Penny Bell
Patient at Audiology Always
I didn’t really appreciate how pivotal good hearing was until I woke up deaf one morning at the age of 44. Although my hearing loss was sudden and unexpected, I learned that this is an issue many people struggle with or don’t believe they can do anything about as they get older.
As a healthcare provider myself, I understand the importance of having good providers that listen to you and have your best interest at heart. I went to several healthcare agencies in Indiana, the Mayo Clinic, and the Cleveland Clinic to determine my best options. Although it was clear that I needed a cochlear implant for one ear and hearing aid for the other, I was overwhelmed trying to find the best fit — until I found Audiology Always. In one office visit, they offered a no-pressure, no gimmick, no-sales pitch rundown of the options available to me.
I can honestly say that Audiology Always provides the same quality of care as the best nationally known healthcare agencies in this country. They offer state-of-the-art auditory testing and carry the latest hearing aid options from the most reputable companies. Dr. Lindsey and her staff are very professional and genuinely care about their patients. I currently receive all my cochlear implant care and hearing aid care from them, and I’m so impressed with their services that I will continue to refer my family and friends to Audiology Always.
Dr. Amy Bixler
Patient at Audiology Always
My first word when we left after my appointment was AMAZING. The moment we walked in the door, we were greeted by Amanda. I felt like we had known each other for years. We were greeted with a "welcome to Audiology Always" with great enthusiasm and a smile that you could tell wasn't fake. Amanda's personality and customer service deserves an A+++++.
With less than a minute wait, I met Shelly the Audiologist that would check my hearing. She was very thorough in asking me questions that might point out some or part of my hearing troubles. From there, she took me to a room that was nice and comfortable and open which I loved because I am a little claustrophobic and panic when I'm in enclosed spaces. I never felt that panic at all. She ran several different hearing checks and explained each one before the tests started. After the tests were done, we all sat down and Shelly explained the results. There was no question that we asked that she couldn't answer.
I look forward to the next visit at which time, they will recommend hearing aids that fit my needs, order them and once they receive them, they'll show me everything I need to know about my new hearing aids. I'm so excited to be able to hear again!!
Thank you to everyone at Audiology Always who made my first visit awesome. I can't wait to see everyone again.
Tammy Pettit
Patient at Audiology Always
When my family faced a devastating house fire that changed everything, we knew we had to rebuild from the ground up. During this “life quake,” I realized my mom had been struggling with her hearing for years – but none of us understood just how much.
As her daughter, I’d watched her withdraw from conversations, answer questions that weren’t asked, and ask us to repeat ourselves until we’d finally say “never mind.” What I didn’t realize was how isolated and lonely this made her feel.
When I reached out to my sorority sister Lindsey and her team at Audiology Always, I knew Mom would be in expert hands. But what happened next exceeded every expectation.
The phone call on Mom’s drive home after getting her first hearing aids will stay with me forever:
“This is unbelievable! She tore a piece of paper in front of me and honey, I could hear it! Oh my goodness, have you ever noticed how loud the turn signal is? I could actually hear your sister call my name from downstairs!”
Before getting her hearing aids, Mom often felt frustrated when we had to repeat ourselves, and embarrassed when she’d unknowingly respond to the wrong question during group conversations. She became increasingly isolated, left out of family discussions, and felt like she was missing out on the life happening around her. But now, a year later, everything has changed.
She’s fully engaged in every conversation, the loneliness has lifted, and she hears everything happening around her with clarity.
She feels confident in group settings and can’t imagine getting dressed in the morning without her hearing aids.
This wasn’t just about hearing — it was about connection, confidence, and quality of life. Lindsey and her entire team didn’t just give my mom her hearing back; they gave our whole family the gift of having her fully present with us again.
Life is short, and we take our senses for granted. When my time comes, there’s only one place I’ll trust with something this important.
Brin’na, Elle & Jill
Two grateful daughters and one hearing mom!
Dr. Lindsey helped me after suffering from tinnitus for 13 years!! In 2011, I was diagnosed as being deaf in one ear; this was confirmed again in 2024. I felt defeated, overwhelmed, and dare I say depressed. After setting an appointment by phone with Audiology Always to discuss my tinnitus, I arrived and was greeted in a professional and friendly manner. Dr. Lindsey provided the most comprehensive hearing exam to date! We discussed options. Options? I'm deaf in one ear, end of story, so I thought... She asked me to try on a hearing aid, and I agreed. My world changed when I heard her voice through the hearing aid for the first time! I could even hear as she walked around me! To my surprise, I actually ordered a hearing aid. Dr Lindsey set up my hearing aid and app on my phone, setting up masking sounds, and showing me how to adjust the hearing aid as needed. One year later, I have my life back. My health has improved, less medicines are needed, and I'm enjoying life again. RUN don't walk to this establishment for ANY, and all, audiology concerns.
Penny Bell
Patient at Audiology Always
I didn’t really appreciate how pivotal good hearing was until I woke up deaf one morning at the age of 44. Although my hearing loss was sudden and unexpected, I learned that this is an issue many people struggle with or don’t believe they can do anything about as they get older.
As a healthcare provider myself, I understand the importance of having good providers that listen to you and have your best interest at heart. I went to several healthcare agencies in Indiana, the Mayo Clinic, and the Cleveland Clinic to determine my best options. Although it was clear that I needed a cochlear implant for one ear and hearing aid for the other, I was overwhelmed trying to find the best fit — until I found Audiology Always. In one office visit, they offered a no-pressure, no gimmick, no-sales pitch rundown of the options available to me.
I can honestly say that Audiology Always provides the same quality of care as the best nationally known healthcare agencies in this country. They offer state-of-the-art auditory testing and carry the latest hearing aid options from the most reputable companies. Dr. Lindsey and her staff are very professional and genuinely care about their patients. I currently receive all my cochlear implant care and hearing aid care from them, and I’m so impressed with their services that I will continue to refer my family and friends to Audiology Always.
Dr. Amy Bixler
Patient at Audiology Always
"My life changed forever"
"The staff here are professional, friendly and outgoing, and very caring. If you are in need of an audiologist, I would highly recommend them. They have gone over and above my expectations. I am confident they will take care of your needs."
-Ronda P.
"I am confident you will not be disappointed in their service and equipment."
"I highly recommend Audiology Always. The staff and doctor made me feel at ease. The office was clean and I felt that the staff and doctor both had my best interest at heart. They gave me options on what I can do to improve my hearing and are willing to work with me and my insurance. I am confident you will not be disappointed in their service and equipment."
- Joan R.
"We never felt pressured to make any decision."
"Dr. Lindsey and Amanda are caring professionals. We felt comfortable as soon as we arrived at the office. Dr. Lindsey is very helpful in explaining the hearing test as well as the options available for hearing aids. We never felt pressured to make any decision. We are very pleased with the results. Jerry says I stopped muttering as soon as he put in his aids. Imagine that!!"
-Sharon Z.
"Good to know I have a reliable local audiology business."
Friendly, courteous professional staff. Recently helped me to resolve an issue I had with one of my hearing aids. Fair prices on services. Great follow-up on everything they do. Have been to their office twice now and will go back again. Good to know I have a reliable local audiology business to help me if I have an issues with my hearing aids!
- James C.
"The most thorough care I’ve received in 8 years."
Very friendly in Auburn! I’ve been wearing hearing aids for 8 years, and Dr. Koble did more tests than I’ve ever had done before. I truly felt like my hearing needs were fully explored and understood. Would recommend this place to anyone seeking professional, caring service.
- David S.
“Great support and guidance from day one.”
I just received my new hearing aids this morning and I’m already impressed with the experience. Dr. Koble provided clear training, answered all my questions, and set up a follow-up appointment in two weeks. This gives me time to adjust and come back for any needed tweaks. I appreciate the thoughtful approach — it’s more than just a product, it’s real care.
- David Gaietto
"I felt heard and understood from the first visit."
From the moment I walked in, the environment felt comfortable and inviting. Dr. Koble and her team took the time to ask thoughtful questions about my lifestyle and hearing needs. They explained my hearing loss clearly and helped me understand how it could be improved with the right hearing aids — no pressure, just confidence and guidance. I’m excited to be fitted and to hear life better again. Excellent doctors and staff. Thank you!
-Larry Warstler
“The care here is on another level.”
From my very first contact with Amanda to schedule my appointment, to the hearing test with Dr. Lindsey, the positive energy, genuine care, and professionalism were clear. I had gone to another provider for my first hearing aids, and the experience didn’t even come close to the level of thoroughness and attention I received here — from exam to fitting.
Once I had my new hearing aids, I started hearing things I had no idea even existed in my world.
“Thank you” isn’t enough. I’ve already recommended Audiology Always to multiple family and friends.
— Michael Kellermeier
"Welcoming staff, no wait, and thorough care you can trust!"
Audiology Always has an amazing staff…all of them. They are very welcoming and so kind. Had my first appointment today. Not a long wait between requesting appt and actual appt date. No wait time upon arrival to office. Exam was thorough and outcome of testing was explained well. They provided their suggestion for a plan of care and made sure I was in agreement with the plan. Everything was great!! We are so lucky to have this provider in our town!!
Thank you!
-Marcia Kessler
"Custom ear plugs, trusted care, and a warm, welcoming office!"
I’m so glad I caught Dr. Lindsey sharing about the custom ear plugs for my kiddo. We suffer from swimmers ear constantly when she’s near water, and these will be a game changer this summer! Knowing Lindsey personally for years, I felt confident knowing I was getting trusted care and services. We were able to schedule conveniently, our appt was quick. And the office? So clean, inviting, and Amanda is the friendly face you almost only dream about in an office setting! Thank you AA!
— Abby
"Professional staff, simple testing, and affordable hearing aids that truly work!"
Very pleased. Office beautiful, well decorated, very clean and mints going out the door.
Can’t say enough about the staff. All very professional and friendly. Test was simple and easy, just push a button
Dr Koble then explained the results in simple terms that I understood. I needed hearing aids
She reviewed the different types and we chose the BTE type. I’m lucky because with my insurance and Dr. Koble’s help, they were very affordable. Two weeks later, voila, I got them and am hearing very well. Ordered a pair for my wife
- Richard Schemehorn
"Compassionate care, clear pricing, and a welcoming office!"
Dr. Lindsey was very caring and compassionate about my hearing needs. Explained all discounts and pricing. Definitely would recommend her to anyone. I have been to other hearing specialist and Dr Lindsey made me feel so comfortable in her office and her receptionist is awesome also! 😊
— Tracy Verden
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