At Audiology Always (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other details you provide when submitting forms or scheduling appointments.
- Health Information: Only collected when you voluntarily share information related to your hearing or medical history during consultations or treatment discussions.
- Technical Data: Browser type, device information, IP address, and pages visited, collected automatically through cookies and analytics tools.
2. How We Use Your Information
Your information helps us:
- Schedule and manage appointments or consultations
- Communicate with you about services, updates, or hearing care information
- Improve our website and patient experience
- Comply with healthcare regulations and legal obligations
We do not sell or share your personal data with unaffiliated third parties for marketing purposes.
3. Communications & Consent
By submitting a contact form or opting in through our website, you agree to receive emails, texts, or calls from Audiology Always related to your inquiry or ongoing care. You can opt out at any time by replying “STOP” to text messages or clicking “unsubscribe” in emails.
4. Cookies & Tracking
Our website uses cookies to enhance your browsing experience and analyze website performance. You can choose to disable cookies in your browser settings, though some parts of the site may not function properly without them.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. Health-related data shared through our secure systems is handled in accordance with HIPAA and other applicable data protection laws.
6. Third-Party Links
Our website may contain links to other websites. Audiology Always is not responsible for the privacy practices or content of these external sites.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction or deletion of your data where applicable
- Withdraw consent for communications at any time
To exercise these rights, please contact us using the information below.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
9. Contact Information
If you have questions about this Privacy Policy or how we handle your information, please contact us: